Start with the cause.
What to share when you notice a leak, missing shingles or a change in the roofline.
The steps at a glance.
Tell us what changed
Share what you noticed and roughly when it started.
Stay safely on the ground
Do not climb onto the roof to answer the questionnaire.
Inspection comes first
An online answer or photograph cannot establish the cause of a leak.
Choose work after the findings
Coating is not a substitute for necessary repairs or a sound roof structure.
A few things worth knowing.
Should I wait for coating to fix a leak?
No. An active leak needs appropriate professional attention. The roof check does not provide emergency service or diagnose damage.
What information is useful?
Describe the concern, its location and when you noticed it. Share existing photos taken safely from the ground or indoors if your representative requests them.
Can the questionnaire settle an insurance claim?
No. It does not determine the cause, coverage or outcome of an insurance claim.
This is general guidance, not an inspection, appointment confirmation or change to an agreement. HRX Roof Protector is made by Armovex; its written product terms control warranty coverage.
Manufacturer warranty ↗HRX technical data sheet ↗
