Payment and dates, step by step.
Understand the difference between signing, choosing payment and confirming installation.
The steps at a glance.
Signing is one step
Read the agreement and cancellation instructions. Keep your signed copy.
Use your project's payment action
Saving a card or selecting a payment route is different from a completed payment.
Request installation dates
A preferred date is a request. The office must confirm installation.
Check the recorded status
Follow the amount, due date and available actions on your private project page.
Ask if anything is unclear
A pending payment or cancellation needs review. Do not submit a second payment to guess.
A few things worth knowing.
Does saving a card mean I have paid?
No. Check the payment summary for recorded payments and your remaining balance.
Does requesting a date book the installation?
No. A request and a confirmed installation are separate states. Use the date confirmed by the office.
What if a payment is processing or needs attention?
Follow the message on your project page or contact your representative. Do not start another payment just to check the first one.
When do I pay?
Your signed agreement and private project page control the amount and payment timing. Contact the office if the information appears inconsistent.
How do I change dates or cancel?
Contact your representative about a date change. For cancellation, use the instructions in your agreement or the available cancellation-request action on your project page.
This is general guidance, not an inspection, appointment confirmation or change to an agreement. HRX Roof Protector is made by Armovex; its written product terms control warranty coverage.
Manufacturer warranty ↗HRX technical data sheet ↗Help for the next question.
40s guideKnow what happens next.
Prepare for confirmed work, review the completion record and keep your documents.
Watch or read
39s guideRead your proposal with confidence.
Compare the scope, roof area, total price and written warranty before signing.
Watch or read